The Trust Factor

We have always been a company that cares about the relationships that we build with our clients. To us, clients aren’t just paychecks that show up in the mailbox, but they are other people & small businesses who utilize our services in order to grow their company. In turn, we are growing RizoTech. This mindset reminds us that clients are more than just someone who pays us, but they are actually a mutually beneficial partner in this journey that we are on.

Getting to know the customer is one of our biggest concerns once they sign their contract. We do our best to meet them face to face, and if we cannot, at least connect with them often enough that they get the feeling of who we are. Having the trust factor built into the business relationship is something that no amount of money can buy you. Our number one tip when building a relationship with your client: be you! You are your company! Your clients have been pitched time & time again about WHAT companies can do, but it’s important to show them WHO you are!

Once you have been able to spend some time, maybe share a meal with your customers, suddenly you become a real person with stories and a family and a sense of humor, that they just couldn’t see from your once-a-month email reports.

Trust us when we say that no client will be disappointed once they get to know you!

Share yourself! Share the humorous sides of your business & share the story of how you got to where you’re going, because authentic relationships will pay off in the long run much more than a rigid invoice & contract ever could!